Help Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla.
Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout.
We have happily been using Shack HelpScout on Joomlashack.com for years to manage customer support.
نمایش ها | 1,025 | دانلودها | 3 |
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نسخه: | 2.0.7 | ايجاد شده | 1402-11-18 |
سيستم | Joomla 3 | به روز رسانی در | 1403-01-28 |
وب سايت | صفحه نخست | توسعه دهنده | JoomlaShack |
مجوز | GNU/GPL | قيمت | 49 $ EUR |
With Shack HelpScout, you can display a customizable form that allows your users to create conversations with your support team.
Every logged-in user can see a personalized list of their conversations. On this list, they can see the status of every conversation and create replies.
When you answer a question in HelpScout, you will see their account information in the Help Scout sidebar. Shack HelpScout can pull in all their key user details.
Connecting Shack HelpScout with Help Scout is a two-step process:
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